Frequently Asked Questions
Everything you need to know about our curated collections and services.
What is your return policy for international orders?
We accept returns on most full-priced items within 14 days of delivery. Items must be in their original condition with all tags attached. Please note that international return shipping costs and duties are the responsibility of the customer.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard domestic shipping usually takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Do you offer price adjustments on items that have gone on sale?
We offer a one-time price adjustment if an item is marked down within 7 days of your original purchase date. The item must be in stock in the same size and color to qualify for the adjustment.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your products ethically sourced?
La Garçonne is committed to partnering with designers and brands that prioritize quality craftsmanship and ethical production standards. We carefully curate our selection to ensure our values align with our partners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For eligible customers, we also offer flexible payment installments through Affirm.
